FAQs
What types of books do you sell?
We specialise in selling second-hand, rare, and antiquarian books across various genres, including fiction, non-fiction, literature, history, art, and more. We also have a range of Ephemera items including old documents, prints, collectable cards etc.
What is the condition of the books you sell?
We take great care in curating our collection. Our second-hand books range from gently used to well-preserved through to just readable fair condition only. Some of our books can be 100 years old and more so are showing signs of use. We provide detailed condition descriptions for each book but if you would like further information on any book please email us at info@used-books.co.uk and we’ll get back to you as soon as possible.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination.
How are shipping costs calculated?
Shipping costs are calculated based on the book’s weight, shipping method, and the delivery location. You can see the shipping cost during the checkout process.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
What is your returns policy?
We want you to be satisfied with your purchase. If a book does not meet your expectations please email us with your concerns. Please refer to our Returns & Refunds page for more details.
Do you buy books from customers?
Yes, we do consider purchasing books from customers but this is confined to a 40 mile radius from Harleston, Norfolk. If you have rare or antiquarian books, from a few to a collection, please contact our buying department through the Contact Us page or email us at info@used-books.co.uk.
How often do you add new books to your inventory?
We continuously update our inventory with new acquisitions. To stay informed about our latest additions, sign up for our newsletter or follow us on social media. You can also email us at info@used-books.co.uk for specific inquiries.
Can I place an item on hold or reserve it?
We understand that some books might be highly sought after. We offer a short-term reservation service for specific items. Contact our customer support at info@used-books.co.uk to arrange a hold.
How can I contact customer support?
You can reach our customer support team via email, phone, or through the Contact Us form on our website. We aim to respond to all inquiries within 48 hours.
Are the images on the website of the actual books for sale?
Yes, the images displayed on our website are of the actual books you can purchase. However, please note that colours and appearance may vary slightly due to different screen settings. If you would like further photos please email your request to us.
Do you offer gift wrapping or personalised messages?
No, we don’t offer gift wrapping. The Used Book Emporium try to be as sustainable as possible and therefore reuse boxes, cardboard, bubble wrap etc wherever we can. If you have any special requests, please email us at info@used-books.co.uk.
Are all your books listed online, or do you have a physical store?
We are an online-only bookshop, and all our available inventory can be found on our website.
What should I do if I can't find a specific book on your website?
If you’re looking for a particular book that is not listed on our website, you can contact us with the book’s details, and we’ll do our best to help you find it.